The health and safety of our guests, employees and local suppliers is our highest priority. In response to Covid-19, we have implemented the guidelines and recommended measurements from NIPH to help avoid the spread of the virus. We ask you to help us by making sure you:
For current updates and advice visit Norwegian Institute of Public Health’s website.
For more information visit:
If you are experiencing symptoms like fever, sore throat, chest pain and breathing difficulties while in Norway, please stay in your hotel room / apartment and contact hotel guest service by telephone. Only contact the 24-hour Norwegian medical service at (+47) 116117 if you are in need of medical assistance.
Don't go to the hospital yourself, contact the service number and explain your situation. This is the best and most effective way to receive competent and prompt help.
We recommend all our guests to ensure they have good insurance before commencing their trip in case of illness, lost luggage, accident, liability, etc.
Arctic Guide Service AS will ensure, that you receive relevant information before your arrival/tour and that we will contact you in the event of any major changes to your booking. Should there be a need to contact us before or during your trip, we are available by phone or email: